Terms & Privacy

Terms Of Use

Last Updated: October 18th, 2024
 
Welcome to Bad Frog Sporting! By accessing or using our website and purchasing our products, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our site.
1. General Information
– Company Name: Bad Frog Investments Inc.
– Location:Victoria, BC, Canada
– These Terms and Conditions govern your use of our website and the purchase of our products.
– We reserve the right to update or change these Terms at any time without prior notice. Your continued use of the website after any modifications signifies your acceptance of the new terms.
2. Payment Methods
– We accept the following payment methods: Credit Card (Visa, MasterCard, American Express) and Debit Card.
– All payments are processed securely. We do not store your credit card information on our servers.
– Prices are listed in Canadian Dollars (CAD) unless otherwise stated.
– By providing your payment information, you confirm that you are authorized to use the payment method provided.
 3. Order Processing
– Orders are processed once payment has been successfully received.
– You will receive an email confirmation upon the completion of your order.
– We reserve the right to cancel or refuse any order for any reason, including but not limited to product availability, errors in pricing or product description, or if fraud is suspected.
4. Shipping and Delivery
– We aim to ship all orders within 5-7 business days after payment confirmation.
– Shipping costs and delivery times will vary depending on your location and shipping method selected.
– Bad Frog Investments Inc. is not responsible for any delays in delivery due to unforeseen circumstances or courier issues.
5. Returns and Refunds
– We do not accept returns or offer refunds on custom made garments. 
– To initiate a complaint or request, please contact info@bfsporting.com
– Shipping costs are non-refundable, and you are responsible for the cost of return shipping.
6. Product Information
– We make every effort to display accurate product information, including descriptions, prices, and images.
– Colors and details of products may vary slightly due to differences in monitor displays or other factors beyond our control.
– We reserve the right to correct any errors or inaccuracies and to update product information at any time.
7. Limitation of Liability
– Bad Frog Investments Inc.  is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of or inability to use our website or products.
– We are not responsible for any loss, damage, or expense resulting from unauthorized use of your account or payment information.
8. Privacy Policy
– Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data.
9. Intellectual Property
– All content on this website, including text, graphics, logos, images, and software, is the property of Bad Frog Investments Inc. or its content suppliers and is protected by copyright and trademark laws.
– Unauthorized use of any materials on this site is strictly prohibited without prior written consent.
10. Governing Law
– These Terms and Conditions are governed by the laws of British Columbia, Canada, without regard to its conflict of law principles.
– Any disputes arising from these Terms and Conditions or your use of the website will be subject to the exclusive jurisdiction of the courts in Victoria, BC, Canada.
11. Contact Information
– For any questions or concerns about these Terms and Conditions, please contact us at:
  – info@bfsporting.com
 
 

Privacy and Cookies

Bad Frog Investments Inc. values your privacy and is committed to protecting your personal information. This Privacy and Cookies Policy explains how we collect, use, and share your data when you visit our website and use our services.
1. Information We Collect
We may collect the following types of information:
Personal Information: This includes your name, email address, shipping address, phone number, and payment details when you make a purchase or create an account on our website.
Non-Personal Information: Information about your device, browser type, IP address, and usage data such as pages visited and the duration of your visit.
Cookies and Tracking Data: Information collected through cookies and other tracking technologies to enhance your experience on our website.
2. How We Use Your Information
We use your information for the following purposes:
Order Processing: To process your orders, payments, and deliver products to you.
Communication: To send you order confirmations, updates, and customer service communications.
Marketing: To provide you with promotions, offers, and updates about our products and services, if you have opted to receive them.
Website Improvement: To analyze website usage and improve our services and user experience.
Legal Compliance: To comply with legal obligations and prevent fraud or other illegal activities.
3. Sharing of Information
– We do not sell, rent, or trade your personal information to third parties.
– We may share your information with trusted third-party service providers who help us operate our website, process payments, and deliver products. These service providers are contractually obligated to keep your information secure and use it only for the purposes specified.
– We may disclose your information if required by law, regulation, or legal process.
4. Data Security
– We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
– Despite our efforts, no method of data transmission or storage is completely secure. We cannot guarantee the absolute security of your information.
5. Your Rights and Choices
– Access and Correction: You have the right to access, update, or correct your personal information by logging into your account or contacting us.
– Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
– Data Deletion: You have the right to request the deletion of your personal data from our records, subject to legal and contractual obligations.
6. Cookies Policy
What Are Cookies? Cookies are small text files stored on your device when you visit our website. They help us remember your preferences and improve your experience.
– Types of Cookies We Use:
  – Essential Cookies: These cookies are necessary for the website to function and cannot be disabled.
  – Analytics Cookies: These cookies collect information about how visitors use our website to help us improve it.
  – Marketing Cookies: These cookies track your online activity to deliver targeted advertisements based on your interests.
  – Managing Cookies: You can control and manage cookies through your browser settings. However, disabling cookies may affect your experience on our website and limit some features.
7. Third-Party Links
– Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing the privacy policies of any third-party websites you visit.
8. Changes to This Policy
– We reserve the right to update or modify this Privacy and Cookies Policy at any time. Changes will be effective immediately upon posting on our website.
– We encourage you to review this policy periodically to stay informed about how we protect your information.
9. Contact Information
If you have any questions or concerns about this Privacy and Cookies Policy or how we handle your data, please contact us at:
  – info@bfsporting.com